Returns + Exchanges

We want you to love everything about your IBU purchase! If for any reason you are not completely satisfied, we are happy to accept an exchange or full refund within 30 days of purchase.You have up to 45 days for a return of store credit. "Sale" purchases are eligible for store credit only within 30 days of purchase. All items should be returned unworn and in saleable condition. 

How to Make an Exchange 

If you would like to exchange for another size or color please reach out to info@ibumovement.com and let us know your desired color and size. We will ship out the replacement as soon as the original order arrives to the showroom.

How to Make a Return

Pack your return securely and include original packing slip if possible.
Per carrier of your choice ship back to…

Ibu

Attn: Returns

183 King Street 2nd floor

Charleston, SC 29401

 

Upon receiving a return we will process the refund either to original form of payment or store credit. The original form of credit could take up to 10 business days to appear on your statement. In the case of a store credit you will receive an email with a personalized code to be used on your next Ibu purchase. Please don’t hesitate to reach out with any further questions to info@ibumovement.com.